VK
Vuyo K
1 reviews | Active since Aug 2015
30 Nov 2016, 09:34
Call centre agent from H...
<p>I have been giving thumbs up, but tooday fter this call from your call centre I have doubts about your customer service. They don't know how to treat a customer with an inquiry. Instead they are so rude.</p>
Helpful (0)
Replies (4)0
Replies (4)
Telkom's replyOfficial
30 Nov 2016, 10:49Hello vkwayiyo
We sorry for the bad experience you had with the call centre.
Please send us a email to ***, subject line : AI***, giving us a brief description of what you need assistance with for us to assist further.
Regards
Noleen
Telkom Social Media Team
Best regards,
Telkom's reply30 Nov 2016, 10:49
Official
Hello vkwayiyo
We sorry for the bad experience you had with the call centre.
Please send us a email to ***, subject line : AI***, giving us a brief description of what you need assistance with for us to assist further.
Regards
Noleen
Telkom Social Media Team
Best regards,
VK
Vuyo K's updateReviewer Update
03 Dec 2016, 04:40Noleen was the point of you asking me to write an email that you are not going to respond to.
VK
Vuyo K's update03 Dec 2016, 04:40
Reviewer Update
Noleen was the point of you asking me to write an email that you are not going to respond to.
Telkom's replyOfficial
05 Dec 2016, 12:58Good Day Vuyo
Please advise if you have been assisted with your query and if not then please advise us what's your query all about.
Regards
Lindani
Telkom Social Media Team
Best regards,
Telkom's reply05 Dec 2016, 12:58
Official
Good Day Vuyo
Please advise if you have been assisted with your query and if not then please advise us what's your query all about.
Regards
Lindani
Telkom Social Media Team
Best regards,
VK
Vuyo K's updateReviewer Update
05 Dec 2016, 16:01Someone called me while I was busy and I asked them to call me back after 30 minutes and no one called again. As I said before I don't have a quiry only a bad customer service.
VK
Vuyo K's update05 Dec 2016, 16:01
Reviewer Update
Someone called me while I was busy and I asked them to call me back after 30 minutes and no one called again. As I said before I don't have a quiry only a bad customer service.