CV
Christie V

1 reviews | Active since Feb 2010

19 Apr 2017, 19:52

Call Centre Abuse

<p>Telkom's Facebook team are verbally abusing me by insulting my intelligence, and I feel highly disgusted by this treatment, and it's been going on since December 2016. I would prefer if someone would phone me from Telkom's head office. </p>

0
Replies (2)
Telkom
Telkom's reply20 Apr 2017, 13:05
Official

Good day

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply21 Apr 2017, 11:00
Official

Good day Christie,

Please note that your debit order has been reinstated and it will be effective in May as the account is currently in credit.

For compensation enquiry, please visit the Telkom store that promised the compensation; our Accounts team cannot further assist.

We sincerely apologize for the inconvenience cause.

Regards,

Busi

Telkom Social Media Team

Best regards,