EM
Exley M
1 reviews | Active since Jul 2011
09 May 2016, 15:21
Call centre
<p>Telkom told me that for them to open the line I must pay R1700 and I payed telkom R1800 and they're coming with stories they tell about 2000 something that we discussed about! Telkom treat me like I'm nothing they lie to me after lying to me becoming stories again I have done what they wanted but now they are playing games! Do we really need to be treated like this poor service and unreliable</p>
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Replies (2)
Telkom's replyOfficial
10 May 2016, 12:02Good day exley
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's reply10 May 2016, 12:02
Official
Good day exley
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
EM
Exley M's updateReviewer Update
12 May 2016, 05:04Can you explain how much pain without money for what because I was told that I have to pay R1700 something and I payed R1800 and what I know for my services to be cut it's because of you not replying in time my complain and I went to Telkom to complain about the charges and the next day my service was off and what I know I've got a month to month contract with you! I'm not going to pay for something that I didn't use! Can you please stop robbing us! I'm really tired of this process is that you are giving me every time I have to complain and to go to hello Peter to be helped! I am not owing you guys I paid what you said I must pay and can you please open my line so I can use it because I paid what to say I must pay for you to open my line! I'm not going to pay for the mistakes of telkom
EM
Exley M's update12 May 2016, 05:04
Reviewer Update
Can you explain how much pain without money for what because I was told that I have to pay R1700 something and I payed R1800 and what I know for my services to be cut it's because of you not replying in time my complain and I went to Telkom to complain about the charges and the next day my service was off and what I know I've got a month to month contract with you! I'm not going to pay for something that I didn't use! Can you please stop robbing us! I'm really tired of this process is that you are giving me every time I have to complain and to go to hello Peter to be helped! I am not owing you guys I paid what you said I must pay and can you please open my line so I can use it because I paid what to say I must pay for you to open my line! I'm not going to pay for the mistakes of telkom