CALL CENTRE

I MADE A PAYMENT VIA EFT ON THE 23/08/2021 FOR MY 1 INSLAYMENT I WAS IN ARREARS WITH, ON THE 27/08/2021 I WAS DOUBLE DEBITED.... TELKOM AGENTS ARE RUDE AND *********** AND THEY KEEP TRANSFERING ME... I SPOKE TO TAMARA NYONI @ 13:20 WHOM AT THE END OF THE CALL PUT ME ON MUTE WHEN I ASKED HER NAME BUT MY PHONE RECORDS MY CALLS THAT IS HOW I GOT HER NAME... I REQUESTED MY STATEMENTS SHE WAS SO RUDE ON THE CALL AND IM STILL WAITING FOR MY STATEMENTS WHO SAID SHE CANNOT PICK UP THE DOUBEL DEBIT