FP
Frans P
1 reviews | Active since Aug 2016
10 Apr 2018, 13:35
Call Centre
Is your call centre still operational? I have been trying to order a wifi router online for the past 2 weeks with no success. Every time I get a call from your ********** number and I answer in less than 5 seconds the call gets hang up.
You have the products the industry have to offer but your service really SUCKS!
Helpful (0)
Replies (2)0
Replies (2)
Telkom's replyOfficial
26 Apr 2018, 14:16Good day JaydenEssy,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
Telkom's reply26 Apr 2018, 14:16
Official
Good day JaydenEssy,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
Telkom's replyOfficial
23 May 2018, 07:51Hi Frans
Thank you for getting in touch with us, we apologise for the late response.
This is to confirm that your contract was activated on *** SmartBroadband Wireless 5GB Deal with Huawei B315 router.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Telkom's reply23 May 2018, 07:51
Official
Hi Frans
Thank you for getting in touch with us, we apologise for the late response.
This is to confirm that your contract was activated on *** SmartBroadband Wireless 5GB Deal with Huawei B315 router.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,