Call center utterly useless

Item: Telkom
Rating: 1
Author: Jered O

Frist of i signed up for two new contracts in Feb 2017 The agent did not inform me about spend limit. I am paying so much is not even funny. Why do they do this? Is this legal?

Helpful (0)

Replies (2)

Telkom's replyOfficial

05 Jun 2017, 09:48

Hello jeredolckers

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,

Telkom's reply05 Jun 2017, 09:48

Official

Hello jeredolckers

Best regards,

Telkom's replyOfficial

13 Jun 2017, 11:44

We are sorry with that experience.

Please be advised that your query has been sent to our billing team and feedback will be communicated.

Regards

Thabiso

Telkom Social Media Team.

Best regards,

Telkom's reply13 Jun 2017, 11:44

Official

We are sorry with that experience.

Please be advised that your query has been sent to our billing team and feedback will be communicated.

Regards

Thabiso

Telkom Social Media Team.

Best regards,

Call center utterly useless

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