iC
ismail C
1 reviews | Active since Jan 2015
30 Jan 2015, 11:20
Call center unresponsive
Hi,<br> <br> After the recent upgrade to my line the internet has stopped working. I've updated the password as per the SMS i received but i keep getting the following error - \Telkom ACS server is busy configuring the router now".<br> <br> I've been waiting on your call center for ages without any joy. """
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Telkom's replyOfficial
31 Jan 2015, 09:20Hello isi.catch,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM84603.
We apologise for any inconvenience caused.
Kind regards
Donico Williams
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM84603.
We apologise for any inconvenience caused.
Kind regards
Donico Williams
Telkom Social Media Team
Best regards,
Telkom's reply31 Jan 2015, 09:20
Official
Hello isi.catch,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM84603.
We apologise for any inconvenience caused.
Kind regards
Donico Williams
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM84603.
We apologise for any inconvenience caused.
Kind regards
Donico Williams
Telkom Social Media Team
Best regards,