TM
Titinyane M

1 reviews | Active since Mar 2018

29 Mar 2018, 11:28

Call center nightmare

Poor customer service from the call center. They never pick up the phone. What is the point of the outlets if they can't reduce your spending limit??? Cos online it doesn't give a option zero spending limit. You have to call them...

0
Replies (2)
Telkom
Telkom's reply20 Apr 2018, 08:03
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***


We apologise for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team

Best regards,

Telkom
Telkom's reply21 Jun 2018, 08:42
Official

Hi Titinyane ,

Thank you for getting in touch with us, we apologise for the late response.

This is to confirm that spend limit has been reduced on all 3 numbers***, ***.00, ***.00 .


We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team

Best regards,