TM
Terence M
1 reviews | Active since May 2012
16 Feb 2015, 16:29
call center bad service and wasting people's time
I have tried for the whole day to get hold of someone in the call center to help me . Im having problems with my emails i've been waiting for over a hour each call with no one picking up for hours . <br> <br>
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Replies (1)
Telkom's replyOfficial
17 Feb 2015, 08:44Hello terence24,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our Technical Team and they will contact you to assist with email.
Your Social Media ref is SM89696.
Regards,
Joshua Mnisi
Telkom Social Media Team
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our Technical Team and they will contact you to assist with email.
Your Social Media ref is SM89696.
Regards,
Joshua Mnisi
Telkom Social Media Team
Telkom's reply17 Feb 2015, 08:44
Official
Hello terence24,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our Technical Team and they will contact you to assist with email.
Your Social Media ref is SM89696.
Regards,
Joshua Mnisi
Telkom Social Media Team
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our Technical Team and they will contact you to assist with email.
Your Social Media ref is SM89696.
Regards,
Joshua Mnisi
Telkom Social Media Team