NF
Nicholas F
1 reviews | Active since Jun 2015
12 Jun 2015, 10:38
Call Avoidance
I called Telkom to cancel my adsl service I was in the queue for at least 30 minutes no complaint there simply put on speaker while I did my day to day business.<br> <br> Finally call goes through at 10:28 I am on mute I am on mute between 10
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Replies (1)
Telkom's replyOfficial
12 Jun 2015, 13:43Hello Lorderon1,
We acknowledge your query & sincerely apologize for the inconvenience caused by the unsatisfactory service.
We have escalated your query to the Call center management for further assistance. Feedback will follow.
Your social media reference number is SM117687 .
Regards,
WilliamLetwaba
Social Media Team
We acknowledge your query & sincerely apologize for the inconvenience caused by the unsatisfactory service.
We have escalated your query to the Call center management for further assistance. Feedback will follow.
Your social media reference number is SM117687 .
Regards,
WilliamLetwaba
Social Media Team
Best regards,
Telkom's reply12 Jun 2015, 13:43
Official
Hello Lorderon1,
We acknowledge your query & sincerely apologize for the inconvenience caused by the unsatisfactory service.
We have escalated your query to the Call center management for further assistance. Feedback will follow.
Your social media reference number is SM117687 .
Regards,
WilliamLetwaba
Social Media Team
We acknowledge your query & sincerely apologize for the inconvenience caused by the unsatisfactory service.
We have escalated your query to the Call center management for further assistance. Feedback will follow.
Your social media reference number is SM117687 .
Regards,
WilliamLetwaba
Social Media Team
Best regards,