1 reviews | Active since Feb 2017

15 Jun 2017, 11:26

Cabling department - Telkom

<p>Still no luck with Telkom, app**** for my fiber line on the 26 March 2017<br />Every time I phone Telkom there is a new story Faulty line cables faulty, got 2 differed<br />Answers today one lady said there is not 4mbps lines in my area only 10mbps 2nd person told me there is <br />4mbph coverage but cabling department must sort out the problem, they have no number for them,<br />Come on Guys this in now getting ridiculous no one phones back no one tells you what’s going on,<br />All I want is for my line to be upgraded to a 4mbps fiber line is that too much to asked and for someone to<br />Tell me what the fault is. not just don’t get back to me ?#$%^@#@</p> <p> </p>

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Replies (1)
Telkom
Telkom's reply16 Jun 2017, 10:30
Official

Hi evelyn-elyn-du-preez

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.

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Regards
keagan
Telkom Social Media Team

Best regards,