Cable theft and 3 weeks without telephone lines!

Tuesday, July 20th all 3 of our lines were dead. This is not an uncommon occurrence for us and usually an easy fix. We soon learned that our cables had been ******. Almost three weeks later we are still faced with the same problem. We've logged faults and have been pushed from pillar to post and have been promised that our lines will be replaced. We run a business from home and it is becoming increasingly difficult. We are paying for a service that we cannot use and it seems that there is no urgency on Telkom's part for service delivery. We have been dealing with Khosi who has not been very helpful.