Cable ****** for 6months. No intention of replacing

I am 6 months without internet and Telkom doesn't care. The cable was ****** from my area but nobody cares to replace it. I spoke to the highest of the high. I called in over 9 times in the last 6 months. I am FED UP. You have absolutely no shame to tell me that you are not replacing the cable even though so many people in my area had internet and I work from home. Plus our area has the worst coverage. That weak dying 2mbps line was our last hope. If this isn't resolved in a month, I'm closing all my Telkom accounts because I'm numb now. I will tell my neighbours to close theirs as well. Just be straight with me and tell me in front of all these people that you will not replace my line. Just say it. I'll accept it. And I'll close everything and move on.