Cable laying
<p>I am not even a Telkom customer. Work was being carried out at a neighbours house on hs line, when I was asked by the technicians if they could come into my property to lay a cable for the other house. I let them. They left with the cable wrapped around a tree and my electric fence hanging about 3 feet off the floor. My alarms now keep tripping. I found the technicians yesterday and they said they will come around at 17.15 yesterday the 27th February as they were rushing. I am still waiting. I have been in touh with Telkom and they are useless, asking me for my account and line number, even when I explain I am not with them......</p>
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Telkom's replyOfficial
01 Mar 2017, 09:32Good Day
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
We apologize for any inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Telkom's reply01 Mar 2017, 09:32
Official
Good Day
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
We apologize for any inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
's updateReviewer Update
02 Mar 2017, 09:21If this matter has been escalated to the relevant department, where is my feedback. I want action and the cable removed from my property, it is a hazard to my family and animals it is hanging thta low. Your technicians need correct training on installations and manners. As I say, i am not even a Telkom customer and Telkom are making their problems mine. Disgusting.
's update02 Mar 2017, 09:21
Reviewer Update
If this matter has been escalated to the relevant department, where is my feedback. I want action and the cable removed from my property, it is a hazard to my family and animals it is hanging thta low. Your technicians need correct training on installations and manners. As I say, i am not even a Telkom customer and Telkom are making their problems mine. Disgusting.
's updateReviewer Update
09 Mar 2017, 10:149 day's ago, Telkom responded above to this post, still waiting for the escaleted feedback. Once again Telkom proving to be unreliable and useless!!!!!
's update09 Mar 2017, 10:14
Reviewer Update
9 day's ago, Telkom responded above to this post, still waiting for the escaleted feedback. Once again Telkom proving to be unreliable and useless!!!!!