GG
Greg G

1 reviews | Active since Feb 2011

13 Sept 2016, 11:26

Cable Fault with no timeline to be repaired

<p>App**** to have a line installed. AI ********** Complaint ref.</p> <p>They cannot install because there is a line fault. Nobody can tell me how long it takes to repair a line fault or when it might be done. I cannot sit and wait months? Some idea of a timeline is necessary. Online chat assistance know nothing not even cable fault extension.</p>

0
Replies (2)
GG
Greg G's update16 Sept 2016, 16:06
Reviewer Update

I still havent had anyone be in touch with me. Its now 5 weeks since i first requested a line and i am still no closer.

You really are not getting it right!

GG
Greg G's update26 Sept 2016, 13:10
Reviewer Update

Its now 7 weeks and no reply or no communication about who will fix the problem. Good old useless telkom!