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If it were possible I would give Telkom a negative rating. I have never dealt with such an *********** company. I have spoken and emailed at least a dozen different call centre individuals. Firstly if you are lucky enough to be answered by some surely individual, whom starts to log your query and you get cut off after half an hour of being on the phone, of which they have by this time all your contact information including where I live as well as my ID number, it is not company policy to call back and finish the query with said customer. You cannot contact a manager they refuse to pit you in touch with a manager or even escalate your query to a manager. I don't think telkom had any managers, which shows by how bad their service is. Going to Telkom Gateway is even less satisfying as the left hand doesn't know what the right hand is doing. G#@ HELP US IF THIS IS OUR TELECOMMUNICATIONS FOR SOUTH AFRICA.