***

Good Day Customer Please see below the banking detail as well as the EFT & Easy Pay Reference Numbers. Telkom banking details Branch: ABSA Branch code :( 632005) Account Number: *** EFT Reference number:*** Easy Pay *** Amount: Please note any manual payments take 24-48 Hours to reflect on your Telkom statement. Regards Telkom

How the hell does Teboho from Festival branch tell me that I need to pay the above amount and yet the number is no longer in use.

I paid the amount as requested by Teboho from festival mall, I spent my petrol went back twice today and I'm told the number is no longer in use and I Cleary told him I need to use the number to retrieve my OTP for my emails and he gave me go ahead to pay R540 and the number will work again.

He assured that with 24 hours of making payment I must go back to the store, today when I went back I'm told the *****nce they told me.

Gloria the manager didn't bother doing anything about it yet she's the manager. And I want tk know why am I made to pay an amount for a Sim card that doesn't even exist this is *****nce I need my money or my Sim card to be replaced as I was told.. I will also send this to the telkom Executives to show how *********** the staff is.

This must be resolved ASAP I cannot throw almost R600 down the drain. I since I was told to pay the outstanding amount on *** I want my number back so that I can access my emails.