Bye bye to Telkom after being a customer for almost 50 years.

Telkom order number ***A ref Sifiso Ndlovu at call centre on19/07/2021 @ 08:48 refers. Wishing to cancel my Telkom 24 month LTE data contract due to expire end of Aug. Mr Ndlovu says he can log it while I'm on the phone, for implementation end of Aug. I ask him 3 times to please make very sure it does not cancel immediately. You guessed it - I have no connectivity. Contact call centre again. Speak to Ayanda (Mtyanda?) @ 09:35 same day. Says cannot reactivate as "the system has greyed out the order" and she cannot do anything. Promised to activate on 20th. It is now 16h00 on the 21st and I still have no connectivity. Cut my losses and went and got a data deal from MTN. One star is too much for Telkom and bye bye for good!