UE
Ursula E

1 reviews | Active since Dec 2014

07 Jun 2016, 11:37

bye bye telkom

<p>- it is 3 weeks since i reported a fault on my fixed line ADSL not working<br />I have had no response to the fault reported, no technician has contacted me and the fault persists <br />today i receive an sms that my account is in arrears - if telkom think i am paying for a service not provided wrong!<br />Im waiting for them to disconnect me i dont care i am moving over to fibre <br />i will never use telkom again</p>

0
Replies (2)
Telkom
Telkom's reply07 Jun 2016, 15:31
Official

Hi UvE in jozi

Thank you for making contact with us

This response serves as confirmation that your query has been received and feedback will be provided

We do apologize for any inconvenience we have cause to you.

Your reference number is: AI***

Regards

Luleka

Telkom Social Media Team

Best regards,

UE
Ursula E's update07 Jun 2016, 15:35
Reviewer Update

just another standard electronic response that will result in nought

if only there was a more negative ratng i could give