****** by Telkom

I have been with Telkom Mobile for 10 years and theybhave let me down greatly this time around. My debt order didn't go through because of money issues 2 or 3 months ago and the swithced off my line. The next month they debited my account for an amount worth 3 installments and When I called the call center agent told me because my account doesn't have a debit order mandate they are charging me penalty fees and I asked her if I don't have a debit order mendate how were you able to debit my account and she didn't have answers. I then took the decision to cancel my contract with Telkom and told her to send me the last bill which in the phone she quote as R2000. This month I got debited R1134.62 and my services get suspended. How am I being debited after canceling my account and why am you guys not pushing penalties while I have a debit order mendate? I am being treated like a ***** while you are the ones *****ing from me. When I call the 081180 number the number says I owe R500. How is this happening. I need answers fast. And tho will be the end of our relationship unfortunately because lemashwe man 😡. This has been a very unpleasant experience this year and gakesabatla sepe seseng hlakanyang le Telkom mobile.