WO
Wikus O
1 reviews | Active since Nov 2013
01 Aug 2018, 04:45
Buyer beware. Telkom Bill incorrect / No assistance
Telkom is just bluntly refusing to attend to its customers. I have had a billing issue and have been trying to resolve it for weeks now. Finally I turned to HelloPeter the 17th of July 2018 and got a response from Igsaan with a reference AI ********** . After that absolutely nothing happened. R1172.12 was deducted from my account instead of R605.00. ****************.
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Wikus O's updateReviewer Update
02 Aug 2018, 22:16Dear Noleen,
In the time you have spent doing absolutely nothing about my request, have you at the very least taken the time to review the complaint?
By reviewing you're mediocre attempt to answer me, I can clearly see that you haven't. Because if you had, you will realize that instead of having to pay the R605.00 agreed upon between myself and Telkom, the debit order was already deducted from my account. This after I have been trying to get a hold of Telkom for three weeks now to try and resolve it.
Do not patronize me with a mere forced response so it would seem you are doing you're job...
WO
Wikus O's update02 Aug 2018, 22:16
Reviewer Update
Dear Noleen,
In the time you have spent doing absolutely nothing about my request, have you at the very least taken the time to review the complaint?
By reviewing you're mediocre attempt to answer me, I can clearly see that you haven't. Because if you had, you will realize that instead of having to pay the R605.00 agreed upon between myself and Telkom, the debit order was already deducted from my account. This after I have been trying to get a hold of Telkom for three weeks now to try and resolve it.
Do not patronize me with a mere forced response so it would seem you are doing you're job...