AT
Andiswa T

1 reviews | Active since Mar 2015

05 Mar 2015, 10:18

Busisiwe Sibamba - Sales Consultant

Good Day <br> <br> I app**** for a couple of phones in your Eastgate office and was told that i will receive a call from the consultant with regards to the outcome. After a couple of days i went online trying to get assistance as to what the procedure is and who exactly i can talk to telephonically as i was not able to visit the shop again. I selected chat to an agent and i specified that my issue was a sales issue . i had the unfortunate opportunity of speaking to BUSISIWE SIBAMBA who was rude and had answers like I DONT KNOW and TELKOM ONLY ASSISTS WALK IN CLIENTS(never mind the fact that we were chatting ONLINE). She was very unprofessional and not helpful at all. Needless to say IM NOT LOVING YOUR WORK RIGHT NOW!

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Replies (1)
Telkom
Telkom's reply05 Mar 2015, 13:10
Official
Hello andietwala,

Thank you for your post. Apologies for all inconveniences caused

We tried calling you on the cell number provided, but to no avail. We have sent you an email regarding this matter and await your response for us to assist further. Ref: SM94157

Kind Regards
Tebogo Nash
Telkom Social Media