LS
Luis S
1 reviews | Active since Feb 2014
29 Jan 2015, 11:09
BUSINESS WITHOUT ADSL LINE FOR 10 DAYS - NO RESPON
We are an Internet based business and after reporting an ADSL Line fault on 20 January 2015 and having escalated the fault on numerous occasions we have had no response whatsoever.<br> CAN SOMEONE AT TELKOM PLEASE HELP US.<br> We cannot continued with our ADSL Line and will have to let people go if this is not attend to ASAP.
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Telkom's replyOfficial
29 Jan 2015, 14:44Hello LSREagle,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM77319.
We apologise for any inconvenience caused.
Kind regards
Donico Williams
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM77319.
We apologise for any inconvenience caused.
Kind regards
Donico Williams
Telkom Social Media Team
Telkom's reply29 Jan 2015, 14:44
Official
Hello LSREagle,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM77319.
We apologise for any inconvenience caused.
Kind regards
Donico Williams
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM77319.
We apologise for any inconvenience caused.
Kind regards
Donico Williams
Telkom Social Media Team