1 reviews | Active since Feb 2013
Business threatened for 5 days and counting.
Our business relies 100% on effective digital communication and access to the internet. We have had only intermittent ADSL service for six days now! After logging our report (ref ***) we have continued to phone regularly and received empty promise after promise but with no successful outcome. <br> We pay Telkom for the fastest and 'broadest' service available yet, now for the umpteenth time, we find ourselves let down and our business threatened. How is business in South Africa supposed to survive in tough trading conditions if those parastatals which we are dependent on, seem incapable of doing their jobs properly. Let's face it, you could move a car from Germany to East London in six days, but Telkom cannot fix an ADSL line!<br> Ah yes, try making a claim against Telkom for lost business or the costs of staff sitting semi-idle for days on end...yeah right!
Thank you for making contact with us.
Be assured, your query has been escalated to our Technical Support Team for further assistance and feedback will follow.
We do apologise for any inconvenience caused by this.
Your ref is SM95091.
Regards,
Didi Guma
Telkom Social Media Team
hp@telkom .co.za
Thank you for making contact with us.
Be assured, your query has been escalated to our Technical Support Team for further assistance and feedback will follow.
We do apologise for any inconvenience caused by this.
Your ref is SM95091.
Regards,
Didi Guma
Telkom Social Media Team
hp@telkom .co.za
