Business support
<p>Our phone line has not been working for 4 days. Multiple times during the day we call and ask when a technician will fix our line. We are told each time that Telkom still needs to figure out what is wrong with our line and thereafter assign a technician. Each time we are told that they cannot give us a timeframe.</p> <p> </p> <p>This is shocking business service. We are trying to run a company and they are trying to destroy companies. We will make enquiries with NeoTel. Hopefully they're better.</p>
Good day maon-jacobson
Thank you for making contact with us. Please confirm your affect line number and contact details in an e-mail to ***. Please also supply your reference number if available.
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We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Good day maon-jacobson
Thank you for making contact with us. Please confirm your affect line number and contact details in an e-mail to ***. Please also supply your reference number if available.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
We had another call from Telkom. They now say a technician has been allocated to our line. That might sound good, but here's the unbelievable part:
The technician will only attend to us on 17 JUNE!!! So that will be almost 2 weeks without a functioning business telephone line. Does Telkom really believe they are servicing the business community with such shoddy service???
We had another call from Telkom. They now say a technician has been allocated to our line. That might sound good, but here's the unbelievable part:
The technician will only attend to us on 17 JUNE!!! So that will be almost 2 weeks without a functioning business telephone line. Does Telkom really believe they are servicing the business community with such shoddy service???