BUSINESS RUNNING 3 WEEKS WITHOUT LINES

WE HAVE REPORTED A FAULT ON OUR LAND LINES WITH TELKOM 2 WEEKS AGO NO ONE HAS BEEN OUT YET. WE PHONE ON A DAILY BASIS TO FIND OUT WHEN THEY ARE COMING, YOU HAVE TO HOLD ON FOR BETWEEN 30 - 45 MINUTES BEFORE YOUR CALL GETS TAKEN. OUR BUSINESS RELIES ON OUR PHONE LINES SO YOU CAN IMAGINE HOW DEVASTATING IT IS FOR A BUSINESS NOT TO BE ABLE TO OPERATE PROPERLY FOR 2 WEEKS.<br> THANKS TELKOM