Business phone still out after three weeks

What must we do to get a business phone working - ***. The Telkom call centre is a waste of time as they do not have information. Hello Peter produces promises from Telkom that are not fulfilled. Is there any other avenue that can be used. ANYTHING!!!!<br> I have phoned the Telkom line (10217) every day since the phone went out with only ignorance and promises. It was escalated 2 weeks ago with no result. We were promised by two people on the call centre that it would be fixed by yesterday but nothing happened, not even a phone call. This is the third report on Hello Peter with promises from Telkom that they would get back to us, but no contact has been made. Is Telkom immune to exposure on this media - DONT THEY CARE ANY MORE.<br>