Business Park without landlines for 10 days!

Kya Sands Business Park has been without Telkom landlines or ADSL lines for over 10 days now - around 40 businesses without communication. On reporting the fault the return SMS notes a turnaround time of 5 days. Sofar nothing has happened to resolve the issue. Looks like it may be a City Power issue. But no communication at all what is being done to resolve the problem. Tried downloading and Telkom Business App to check fault progress - can't even get past linking the accounts to that. Just as useless. Come on Telkom - how is a business supposed to grow the economy if we cannot communicate with our customers. And the staff at the call center does not seem to grasp that they will no longer have a job when Telkom has no more customers. Telkom - you're currently the weakest link in our business. End of the month: Goodbye.