BUSINESS LINES NOT WORKING

Two weeks ago Telkom started upgrading their infrastructure in our area. We have had random problems from ADSL not working and our switchboard lines being faulty. As usual the feedback from Telkom has been poor. Last week we had a lot of dropped calls and our PABX company diagnosed three faulty lines of which two were fixed on Friday - the technician told me they would fix the third one on Friday or Saturday but that they were struggling to trace the new line in their new \box". Unfortunately that number is our main switchboard number. As of now we are still not getting a lot of our calls and have found that the call logged for that number has been closed - but we still have the fault. We are a business and cannot afford to lose incoming calls. """