Business Lines Down for 10 Days - nothing done yet

Item: Telkom
Rating: 2
Author: Uri M

Hi,<br> <br> I logged a fault 10 days ago, and have escalated the fault 3 times. I was told by the person in the call centre this morning that nothing has been done about this. My business cannot receive incoming calls for almost half a month. This is pathetic!!!!

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Replies (1)

Telkom's replyOfficial

17 Aug 2015, 15:29

Hello urimofsowitz,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM135429

Regards
Luleka
Telkom Social Media Team

Telkom's reply17 Aug 2015, 15:29

Official