Business Line still out of order

After numerous Line Fault reports and almost 3 weeks gone by, our Telkom Business line is still out <br> of order and we are losing business due to Telkom's incompetence. When we check our number on telkom <br> site for the last 3 weeks we get \We are aware that your line is currently down and we are working hard to get this up and running shortly\" yet nothing has been done to sort it out. <br> <br> Telkom doesn't seem to care about their clients. You would think a Business Fault would be a priority. <br> Guess not? Unfortunately for us Neotel has not got proper coverage here yet. <br> "