BUSINESS LINE OUT OF ORDER SINCE 8 DECEMBER 2015

Hi, I have three reference numbers already for a business line that is out of order since 8 December 2015. The Telkom Technicians come and go and then report back that the query is solved. When I phone again, I am told that I need a new reference number since my previous complaint has been resolved.<br> We are in Hennopspark and my last reference number is 85CTZ110116.<br> I am told that I have to wait up to 7 days for any response or Technicians.<br> The last Technician that was here on Monday, told me to go to Telkoms offices and report it there because they only use sub contractors who are unable to fix the lines.