Business line not repaired

Item: Telkom
Rating: 2
Author: Cornelius S

We reported a business phone line that was out of order on 2 July 2015 (ref no: 92CTZ020715) and followed up several times after that. Telkom has not even indicated when they will be able to inspect the line. This is damaging to the business.

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Replies (1)

Telkom's replyOfficial

17 Jul 2015, 12:51

Hello nschutte,

Thank you for making contact with us

This response serves as confirmation that your query has been received and it will be escalated to technical support for further assistance

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM126304

Regards
Luleka
Telkom Social Media Team

Telkom's reply17 Jul 2015, 12:51

Official