BUSINESS LINE ------ NO PHONES BEING ANSWERED

I HAVE A BUSINESS LINE AND I JUST NEED TO ADJUST THE SPEED ON THE ADSL BUT I CANNOT GET THROUGH TO ANYONE.<br> <br> IT IS JUST A SIMPLE LITTLE REQUEST YET TRYING TO GET THROUGH IS A NIGHTMARE IN H.E.L.L.<br> <br> WHY DO YOU NOT HAVE MORE OPERATORS SO THAT YOUR CUSTOMERS CAN GET THROUGH, ESPECIALLY ON YOUR BUSINESS LINES.<br> <br> THIS SERVICE IS PATHETIC.<br> <br>