Business Line faulty - No response from Telkom

We are a business in Bryanston, in the Northern suburbs of Johannesburg. <br> We have had faulty lines on our board since December 2014.<br> When you phone Telkom you can never speak to the same person. They assure you that they will get someone else to call/contact/attend to the problem and nothing ever happens. We pay Telkom a good deal of money every month but they cannot attend to a problem when it is reported. As I am writing this report they are trying to assure me that a technician was here 45 minutes ago....Really? I think not! <br> This matter has been escalated on a number of occasions and they acknowledge that they have more than 15 report/escalation numbers.<br> Reference number is: 53CRI020415 <br> Reference number is: 76CRI090315 <br> Reference number is: 64CRI030215.<br> Reference number is: 169CRI130215 <br> Reference number is: 170CRI130215 <br> Reference number is: 63CRI020215 <br> Reference number is: 93CRI120115 <br> Reference number is: 92CRI120115 <br> Reference number is: 74CRI041214<br> <br>