PJ
Philip J

1 reviews | Active since Oct 2015

04 Apr 2016, 12:29

BUSINESS LINE FAULTY FOR SIX WEEKS

Our main landline nr *** was faulty for two weeks. Telkom unable to repair line due to *********** technicians. Since this is a ongoing problem I decided to port the line away the line from Telkom to Mweb. This is been dragging on for four weeks now on Telkom's side. The most pathetic part is they are not going to repair the faulty line since it is been in progress for porting. But again the can't deliver a service with repairing and also dragging the porting process.<br> <br> Because of this pathetic service I am going to move away from Telkom with my whole business that consists of 20 adsl lines.

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Replies (1)
Telkom
Telkom's reply04 Apr 2016, 15:01
Official
Hello PhilipJacobs,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We do apologize for any inconvenience we have cause to you.

Your reference number is: SM220162

Regards
Luleka
Telkom Social Media Team