BUSINESS LINE DOWN!!!!! NO ANSWER FOR 3 HOURS HOLD

Item: Telkom
Rating: 2
Author: Wendy N

I HAVE BEEN HOLDING FOR 3 HOURS REGARDING A DSL PROBLEM ON OUR BUSINESS LINE WHICH NEEDS TO BE RESOLVED!!!!! WE HAD OUR LINE MOVED ON MONDAY AND SINCE THEN WE HAVE BEEN EXPERIENCING PROBLEMS. <br> <br> WE ARE RUNNING A BUSINESS AND WILL HOLD TELKOM ACCOUNTABLE FOR DAMAGES SHOULD THIS ISSUE NOT BE RESOLVED TODAY!!!!!

Helpful (0)

Replies (1)

Telkom's replyOfficial

31 Jan 2015, 12:00

Hello wendynelson1979,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM84668.

We apologise for any inconvenience caused.

Kind regards
Donico Williams
Telkom Social Media Team

Telkom's reply31 Jan 2015, 12:00

Official