business line down for weeks

My business line has been down for weeks. after 3 weeks I was told the line was being replaced but the reason had to be 'motivated to technicians supervisor'. Well motivation enough should be that : <br> A ) I pay for a line regardless of whether it works or not.<br> B ) it is a business line - If clients cant not order goods then we loose business. <br> <br> Fair enough after a week of hounding the line was eventually working. But today the line stopped working again and the technician told me to phone the call center to report the fault (can only imagine another 3 weeks to fix it again).<br> <br> At the same time my fax line which runs my ADSL also works only intermittently - technicians have come and gone and come and gone and they can not fix the problem or they say yes there is fault and that is the end of hearing from them again. 6 Months with this problem.<br> <br> <br> Sadly, the next step will be job losses - if my phoneline doesnt work then I cant take orders and that will be your fault Telkom!