GV
Guillaume V

1 reviews | Active since Feb 2012

28 Oct 2016, 08:15

Business Line Down for 10 DAYS. Telkom ignores urgent plea from client

<p>Crisis!</p> <p>Our business telephone and internet line has been down for 10 solida days.</p> <p>We reported it instantly and followed up daily. We were even given false exaclation numbers as the operators obvciously wanted to get rid of me. We are so desperate, taht we even contacted Telkom via their Facebook page and even they gave us a false escaltion numbers.</p> <p>We have clients screaming ans curising us for not replying to quote requests and we have lost ALOT of business due to Telkom being compeltely incompotant.</p> <p>We have been loyal Telkom clients for 11 years but we will cancel all our business with Telkom the end of the month.</p> <p>I think we must start a new movement : "TELKOM MUST FALL"..oh sorry.. looks like its falling already</p>

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Replies (1)
Telkom
Telkom's reply03 Nov 2016, 07:47
Official

HI jelome

Thank you for taking my call.

If you are satisfied with my service please use the following to rate the level of service with the following hyperlink: https://telkommobile.inqubacx.com/VoC/external/survey/static/b21a5777-e012-48b9-b448-b55a8e92c473

Have a fantastic day further !!!

Regards
keagan
Telkom Social Media Team