business line dead for for more than a month

Item: Telkom
Rating: 2
Author: Theunis P

I have a client that's line has died, it is a business line - I 1st reported in in Nov 14 and it was fixed for an hour or so - and the died again - I have reported the fault twice again - below the last one's details on 17 Dec 14 - but we still have no luck at getting it to work again: <br> <br> Re Tel# ***<br> ***

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Replies (1)

Telkom's replyOfficial

04 Jan 2016, 11:02

Hello smallbiz,

Thank you for making contact with us,

Please be assured that this matter has been escalated to our Fixed line support team for further assistance and feedback will be provided.

Your reference number: SM183148

We sincerely apologise for any inconvenience caused.

Regards
Lindani
Telkom Social Media Team

Telkom's reply04 Jan 2016, 11:02

Official