BUSINESS LINE CANCELLATION - SINCE 15 AUGUST 2018 UP TO DATE 11 OCTOBER

Levono

I refer to my conversation with you telephonicaly on today 11 October 2018 @ 08:10

I have been trying since 15 AUGUST 2018 –WITH RECORDED CALLS TO 10217 – CANCELLATION ON THE WEBSITE to cancel the VOICE and ADSL and the complete BIZTALK COMPLETE UNLIMITED PACKAGE OF R1 051. 75 on the following number : ********** – see all various emails and dates and various times I have spoken to Telkom Customer Care Assistants – who’m all promised to cancel my request. I FORWARD A NEXT EMAIL OF A EMAIL CONFIRMATION OF THE CANCELLED REQUEST ON ********** 199

Here is ref no. for cancellation ********** 90A that I received of cancellation via email on 15 August 2018

I have just receive my latest Telkom account and from month 8 October – and once again I am being charged the R1 051.75 BIZTALK COMPLETE UNLIMITED PACKAGE OF R1 051.75 AND NO CREDIT ON MY ACCOUNT FOR MONTHS AUGUST AND SEPTEMBER which is now resulting in me having to pay 3 X R1 051.75 = R3 155.25 on a Business voice, adsl and BIZTALK COMPLETE UNLIMITED package.

I want confirmation TODAY of the cancellation and reference send to me before close of business

I also want PROOF OF THE CANCELLATION in EMAIL and a PROOF IN WRITING of the Credit that have been LOGGED for this line.

I AM AS WE SPEAK GOING WITH THIS MATTER TO HELLO PETER SITE – I have had enough of *********** people with empty promises and false REFERENCE’s FOR CANCELLATIONS GIVEN TO ME AS IN MENTION BELOW EMAILS.