BUSINESS LINE & ADSL REQUEST IGNORED!!!!!!!!!!!!!!!!!!!

<p>My company is a holder of various Telkom adsl and phone lines, as well as both in my personal name also. We are reliable and good customers.</p> <p> </p> <p>Well over a month ago we made a request to set up an adsl and phone line w/line installation, in an attempt to plan ahead and get it all done in good time, due to Telkom's usual lack of efficiency. </p> <p> </p> <p>We were informed that all the relevant ppl where notified and in essence just felt that we ought to be days away from a very LATE call to come and install. Growing increasingly concerned, I go into the Canal Walk branch, only to be told the job HAS NOT EVEN BEEN LOGGED. This was days ago. STILL NOTHING has happened. STILL NO ONE can give me any information of use... </p> <p> </p> <p>My retail business opens at one of the largest malls in Cape Town in a matter of days... BUT NO PHONE/LINE or even confirmed date, not even confirmation that a date has been sucesfully set up!!!!!!</p> <p> </p> <p>HOW can i make sales with no online POS?</p> <p>HOW can i recieve calls and enquiries for A NEW BUSINESS??</p> <p>We are not even sure we will be allowed to open for trade! Meaning we will be paying rent with ZERO sales making potential</p> <p> </p> <p>We have been advised to take the legal route for damages & loss of income, with the email trail to prove all communications/correspondance.</p>