Business Landline out of order since 22.06.2015

Our business landline has been down since the 22.06.2015. We have received a fault number and the fault has been escalated twice. We have been fed all sorts of jargon by the call center agents yet nothing as at today's date has been done.<br> We have tried dealing with 10217, Mobile Service, Telkom Online chat, Facebook, Email and the reply is always along the lines \it with the technician"and \""the technician is calling today\"".<br> We were told on the 14.07.2015 by a call center agent that our fault was deferred due to a heavy workload. It was suggested that I fill in some form and have Telkom divert the landline to my cell phone and this would resolve the problem. <br> Since the 22.06.2015 we have called 10217 on a daily basis"