Business landline down for more than a wee****

<p>On the morning of 13 June 2016 our business landline was down and we immediatley logged a fault with Telkom online, with reference 152CWK130616. To date no updates has been received, no technican was on site and we are loosing so much of business because of this. It is our primary line and we cannot afford for the line to be dead. I did a follow up on 15 June and they advised that Telkom is trying to sort it out remotely, I did another follow up and the lady told me the exact same thing!!! A week!! That is no service delivery I tell you. Please sort this out urgently!! </p>