1 reviews | Active since Nov 2016
Business internet amd phones down for 4 days, no progress or feedback
<p>We have reported our phone line and ADSL line being down 5 days ago (***).</p> <p>The latest feedback is that they can't get hold of their service provider, so we should drive to the nearest Telkom store and ask for a sim card and ****le to use in the interim??).</p> <p>Other than that they have no feedback or estimated service time.</p>
I was pleased to get a response from Telkom's Social Media team in a few hours, am hoping it will be acted on now. We also emailed for escalation on our side last week.
I was pleased to get a response from Telkom's Social Media team in a few hours, am hoping it will be acted on now. We also emailed for escalation on our side last week.
The line has been repaired, thanks for your assistance Social Media team! 5 days out of the office isn't great but i appreciate your help!
The line has been repaired, thanks for your assistance Social Media team! 5 days out of the office isn't great but i appreciate your help!
Excellent response once we reported on Hello Peter- thank you!
Excellent response once we reported on Hello Peter- thank you!