BUSINESS HAS BEEN OFFLINE FOR OVER A MONTH

Good Afternoon,<br> <br> I have logged a fault with Telkom on the 02nd Nov 15, on *** however technician took long to attend to site, I therefore escalated the fault and I was given ***, however the fault was never rectified. Technician did attend on the 10th NOV 15, on the 12th we sent our technician to reset the password to ensure connection for the client as the Telkom tech was not gonna go again to the same site. I was told by the Telkom Agent that all the Techncian did was to replaced the faulty indoor wiring but still there was no connection whatsoever. On the 24th Nov 15, I called Telkom again and spoke to a gentleman who assisted me with the troubleshoot, and we go somewhere and picked up there is error 651, he then advised technician must attend to this fault. Since the 02 Nov 15 to date there fault is still there and business has stopped. This is very bad for business, and I thought businesses take first priority. This is unacceptable.<br> <br> Telkom won't even give us temporary connection whilst we wait for them attend. <br> <br> Someone who is suppose to to do their job, is not doing their job at all<br>