1 reviews | Active since May 2016

15 Jul 2016, 07:09

BUSINESS CLIENTS & CALL CENTRES BEWARE OF TELKOM!

<p>I have sent so many emails to cancel multiple unused business lines it's ridiculous. I have posted on Hello Peter, I have posted to your Facebook DM. I have sent daily emails to your complaint department & services cancellation etc. Nobody is getting back to us! Full ignore mode from Telkom. Eventually spoke to a lady named 'Rafeeqah Isaacs. She sent a form and said I must complete it. I rep**** and asked what sections must completed and what numbers must be included. AGAIN! No response! </p> <p> </p> <p>WHY ARE YOU MAKING IT IMPOSSIBLE TO CANCEL BUSINESS LINES! IT’S ********* BUSNINESS PRACTICE!</p> <p> </p> <p>TELKOM IS A *****! You ***** from money from companies by refusing to cancel unused services! I went into the branch and was told they CAN'T cancel the lines. You con-artists can't FORCE clients to cancel via email and then simply ignore messages for weeks. You are wasting my time! I will post complaints on Hello Peter every opportunity I get until you CANCEL THE LINES!</p> <p> </p> <p>Even your useless Hello Peter team does not respond to emails. I got a message from them after my last complaint. They asked me to send the list of numbers I need to cancel. I sent it immediately. No further response from them. Your useless Facebook team asked me to send the list of numbers I need to cancel. I have done this immediately. No further response from them. Looks like the entire company is rotten to the core. For a telecommunication company you have the worst communication in the world.</p> <p> </p> <p>Always just investigating, never resolving issues. Get your house in order, no wonder people are moving away from Telkom faster than the ADSL speeds you falsely promise.</p> <p> </p> <p>WELL DONE ON NOT CONVERTING THIS COMPLAINT TO A COMPLIMENT! I WILL POST COMPLAINTS EVERY 5 DAYS WHEN HP ALLOWS NE COMPLAINTS... ON MY WAY TO SOCIAL MEDIA AS WELL...</p>

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