BUSINESS AT A STANDSTILL AS TELKOM WONT ASSIST

We app**** for a new line which Telkom did but we were unlucky enough to be allocated a number that is on system as \Suspended"even though it is new.<br> We have now had no internet since 6 November as we are told by Technical that New Installations has to mark number as cleared on system and New Installations insist it is done and Technical need to sort but it still shows on their side as Suspended.<br> Every time we phone and we phone daily we get a different story and escalated ref number.<br> I NEED THIS SORTED OUT URGENTLY"