1 reviews | Active since Apr 2012
Business ADSL Crossed line 2 weeks
<p>On 29/8/16 we reported our Business ADSL line that was down. There was a buld problem in the area. After the cable had been attended to we had our line crossed with another business in our street. We reported this but could not receive a new ref# as it was still linked to the bulk problem. Every time we phone to get an update we are told that a technician is working on it. It has now been 11 working days!! We are paying for a FASTEST ADSL LINE with relkom but not even syncing (with the other business's line) at 4mbps.</p> <p> </p> <p>What is the turnaround time? Will we be reimbursed for the 2 weeks that we did noe have an ADSL line????</p>
As I suspected, no feedback from anyone as yet.
PLEASE can we have our crossed line fixed!!!! We are ********** 958 and the line we are crossed with is ********** 415
Can we have another ref number that has nothing to do with an apparant bulk line fault as it seems that our crossed line is being ignored. Telkom caused the crossed line - I expect them to fix it now!!
As I suspected, no feedback from anyone as yet.
PLEASE can we have our crossed line fixed!!!! We are ********** 958 and the line we are crossed with is ********** 415
Can we have another ref number that has nothing to do with an apparant bulk line fault as it seems that our crossed line is being ignored. Telkom caused the crossed line - I expect them to fix it now!!