Business ADSL account 48 hours down and counting

Hi there, Yesterday the 12th of October, My business ADSL line went down, after speaking to 7 different telkom people i was told that a tech guy will be at my offices on the 13th, today is the 13th, i called telkom at 12.35 to find out that there was not even a fault logged. after logging the fault 616CRK131015 i was told it could take between 3 and 4 days for a tech to get to me. we are a jewellery whole sale company, We do around R50k to R150k a day, one days loss puts us under alot of pressure, 2 days loss and people could start loosing there jobs, 4 day loss we close down. please help<br> ***